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Corporate Training in Kenya

Our training is built around your business, your customers and your challenges. Sessions run on-site or at a venue, for groups of any size.

Leadership Training

Core management skills for new and experienced supervisors: delegation, feedback, decision-making and leading change.

What's included

  • Pre-training needs assessment
  • Interactive workshops
  • Real workplace case studies
  • Post-training action plans

Right for you if: Your supervisors were promoted without being taught how to lead.

Customer Service Training

Service standards, complaint handling and customer communication that protect your reputation.

What's included

  • Service standard setting
  • Complaint handling role-plays
  • Phone, email and WhatsApp etiquette
  • Mystery shopper follow-up options

Right for you if: Customer complaints are rising, or your service is inconsistent.

Sales Training

Prospecting, needs analysis, presentation and closing skills for B2B and retail sales teams.

What's included

  • Sales process design
  • Objection handling practice
  • Pipeline and target discipline
  • Coaching for sales managers

Right for you if: Your sales team is busy but not closing.

Communication Training

Clear writing, presenting and difficult conversations for staff at every level.

What's included

  • Business writing
  • Presentation skills
  • Difficult conversations
  • Cross-team communication

Right for you if: Misunderstandings are slowing work down.

HR Training

Kenyan employment law and HR practice for HR officers and line managers.

What's included

  • Employment Act essentials
  • Recruitment and interviewing
  • Discipline and grievance handling
  • Payroll and statutory basics

Right for you if: Your managers handle HR matters without HR training.

Performance Management Training

Teaching managers to set goals, run reviews and have honest performance conversations.

What's included

  • Goal and KPI setting
  • Running appraisal meetings
  • Managing underperformance
  • Recognising good work

Right for you if: Your appraisal system exists but managers avoid using it.

Team Building

Structured team sessions and retreats that build trust and working relationships.

What's included

  • Facilitated team sessions
  • Retreat design and facilitation
  • Team profiling
  • Follow-up agreements

Right for you if: Your team works in silos or has been through a difficult period.

Related guides

Frequently asked questions

Can training be held at our premises?

Yes. We run sessions on-site at your offices or at a venue, for teams of any size.

Is the training customised to our business?

Yes. Every programme starts with a needs assessment, and we build examples and exercises around your customers, products and challenges.

Do you run team-building retreats?

Yes. We design and facilitate team sessions and retreats with clear outcomes, not just activities.

Ready to talk it through?

A short consultation is enough to understand your situation and tell you what we'd recommend, what it involves and what it costs.

+254 704 658 998
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